Privacy policy

Last updated: October 10, 2026

Pure Origin Organics operates this website and online store, including the products, content, features, and services made available through the website (collectively, the "Services"). Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit or use the Services, place an order, communicate with us, submit a review, or otherwise interact with us.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect:

"Personal information" means information that identifies you or that can reasonably be linked to you.

Depending on how you interact with the Services, we may collect:

Contact information, such as your name, email address, phone number, billing address, and shipping address.

Order and transaction information, such as products purchased, order details, returns, refunds, exchanges, and transaction history.

Payment information, such as payment method and transaction information. Payment information is processed through Shopify and the applicable payment providers and is not directly handled by us except as made available to us through those services.

Account information, if you create an account, such as your account credentials and preferences.

Communications, including information you provide when you contact us for customer service or other purposes.

Reviews and other content, including information you choose to provide when submitting a product review, photograph, rating, or other content for display through the Services.

Device and usage information, such as IP address, browser type, device information, and information about how you interact with the Services. This information may be collected automatically through Shopify and cookies or similar technologies.

We do not intentionally request or seek sensitive personal information unless it is reasonably necessary for a specific interaction or required by applicable law.

How We Collect Personal Information:

We may collect personal information:

Directly from you, such as when you place an order, create an account, contact us, subscribe to marketing emails, or submit a review.

Automatically through the Services, including through cookies and similar technologies used by Shopify and other integrated services.

Through Shopify and service providers, when they process information on our behalf or as necessary to provide functionality used by our store.

From third-party services you choose to use, such as payment services or other integrations made available through the Services.

How We Use Personal Information:

We use personal information only as reasonably necessary to operate and administer our business and Services, including to:

Process and fulfill orders.
Process payments, refunds, returns, and exchanges.
Arrange shipping and delivery.
Provide customer service and respond to inquiries.
Operate, maintain, and improve the website and Services.
Maintain customer accounts where applicable.
Provide website functionality and security.
Detect, prevent, and address fraud, unauthorized activity, or other misuse.
Send transactional or service-related communications.
Send marketing emails when you have chosen to receive them.
Display and administer customer reviews and other content you submit.
Comply with applicable laws and legal obligations.
Establish, exercise, or defend our legal rights.

We do not intend to use your personal information for purposes unrelated to operating our business and providing the Services except as described in this Privacy Policy or as otherwise permitted by applicable law.

Marketing Communications:

If you choose to subscribe to marketing emails from us, we may use your email address to send promotional and marketing communications about our products, services, or related information.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

After you unsubscribe, we will stop sending you marketing emails, subject to information that may need to be retained for legal, administrative, security, or operational purposes.

We may continue to send non-promotional communications necessary to complete or administer an order, provide customer service, or otherwise provide the Services.

How We Disclose Personal Information:

We do not independently sell your personal information to third parties.

We may disclose or make personal information available where reasonably necessary to operate the Services, fulfill orders, process transactions, or comply with legal obligations.

This may include disclosure to:

Shopify, which provides the technology and infrastructure used to operate our store.

Payment providers, including payment methods made available through Shopify, such as Shop Pay, Google Pay, PayPal, Venmo, and other available payment services.

Shipping, fulfillment, and delivery providers as necessary to fulfill and deliver orders.

Service providers and applications integrated with Shopify that provide functionality used by our store.

Customer review services, including third-party applications used to display customer reviews on our website.

Professional or other service providers where reasonably necessary to operate our business.

Government authorities, courts, or other parties when required by law or legal process or when reasonably necessary to protect our rights, customers, or Services.

A successor or other party involved in a business transaction, such as a merger, acquisition, sale of assets, reorganization, or similar transaction.

Third-party providers process information according to their own privacy policies and applicable terms.

Shopify and Integrated Services:

Our store is powered by Shopify. Shopify collects and processes personal information in connection with its services and the operation of Shopify-powered stores.

Shopify may also process information through features and services that Shopify makes available to merchants. Certain Shopify features may use information from customer interactions with Shopify-powered stores to provide enhanced services, analytics, security, personalization, or other functionality. The availability and operation of these features may depend on settings selected by the merchant.

Information submitted through our store may therefore be processed by Shopify and by third-party services integrated with Shopify, including services that may process information in locations outside the United States.

You can learn more about how Shopify handles consumer information by reviewing the Shopify Consumer Privacy Policy and Shopify Privacy Controls.

Customer Reviews:

If you submit a product review, rating, photograph, testimonial, or other content for display on our website, information that you choose to include with that submission may be publicly displayed.

We may use a third-party application or service integrated with Shopify to collect, manage, or display customer reviews.

Please do not include personal, confidential, or sensitive information in a review or other content that you do not want publicly displayed.

Cookies and Similar Technologies:

The Services may use cookies and similar technologies to operate the website, remember preferences, provide functionality, maintain security, and understand how visitors interact with the Services.

These technologies may be provided or managed by Shopify and other services integrated with the website.

You may be able to control or restrict cookies through your browser or through privacy controls made available through the Services. Restricting certain cookies may affect website functionality.

Data Security:

We rely on Shopify and the security measures provided through Shopify and our integrated service providers to help protect personal information processed through the Services.

No method of transmission or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of personal information.

Data Retention:

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain transaction and business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

When personal information is no longer reasonably necessary for these purposes, it may be deleted, anonymized, or otherwise disposed of as permitted by applicable law.

Information processed by Shopify or other third-party service providers may be retained according to their own policies and applicable legal requirements.

Children's Privacy:

Our Services are not directed to children, and we do not knowingly collect personal information from children under 13.

We do not market or sell our products to children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the information.

Your Privacy Rights and Choices:

Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law and exceptions.

These rights may include the right to:

Request access to personal information we maintain about you.
Request deletion of personal information.
Request correction of inaccurate personal information.
Request a copy of personal information in certain circumstances.
Opt out of certain uses or disclosures of personal information where required by applicable law.
Opt out of marketing communications.

These rights are not absolute and may not apply in every circumstance.

To exercise a privacy right, please contact us using the information provided below. We may need to verify your identity before processing a request.

We will respond to valid requests within the time required by applicable law.

You may also have rights concerning information processed directly by Shopify. Shopify provides privacy controls and tools for certain requests involving information it processes.

U.S. Privacy:

Our Services are intended for customers in the United States. We do not market or sell our products to customers in the European Economic Area, the United Kingdom, or other international markets.

Because our store is powered by Shopify and uses third-party services, personal information may nevertheless be processed or stored outside the United States as necessary for those services.

Privacy rights available to you depend on the state or jurisdiction where you reside and applicable law.

If you reside in California or another U.S. state that provides specific privacy rights, you may have additional rights concerning your personal information.

Third-Party Websites and Services:

The Services may contain links to third-party websites, applications, or services.

We do not control third-party websites or services and are not responsible for their privacy practices. We encourage you to review the privacy policies of third parties before providing them with personal information.

Your use of third-party services made available through the Services may also be subject to those providers' terms and policies.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, or applicable legal or regulatory requirements.

When we update the Privacy Policy, we will post the revised version on this website and update the "Last updated" date.

Contact:

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right available to you, please contact us at:

Email: hello@pureoriginorganics.com