Terms of service

Last updated: August 13, 2026

Pure Origin Organics operates this website and online store, including the products, content, features, and services made available through the website (collectively, the "Services"). Our store is powered by Shopify.

By accessing or using the Services or placing an order, you agree to these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Services.

Website Use

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You may not misuse the Services, interfere with their operation or security, attempt unauthorized access to accounts or systems, introduce malicious code, impersonate another person or entity, or otherwise use the Services in a manner that could harm us, our customers, or the Services.

We may restrict or terminate access to the Services where permitted by law if we reasonably believe these Terms have been violated or the Services are being misused.

Products, Orders, and Pricing

We make reasonable efforts to accurately describe and display our products. Product images may vary from actual products due to lighting, photography, screen settings, and other factors.

Products are subject to availability. We may change product descriptions, specifications, pricing, promotions, and availability at any time.

Submitting an order constitutes an offer to purchase the products included in the order. We reserve the right to decline or cancel an order where permitted by law, including because of product availability, pricing or listing errors, payment issues, suspected fraud or unauthorized activity, or other legitimate circumstances. If we cancel an order after payment has been processed, we will issue any refund required by applicable law.

Prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges, and other charges will be disclosed at checkout when applicable.

Payments are processed through Shopify and payment methods made available through Shopify, which may include Shop Pay, Google Pay, PayPal, Venmo, and other available payment methods.

Product Use and Safety

Our sleeping bags are designed for recreational outdoor use.

You are responsible for using our products in accordance with any applicable product instructions, warnings, care information, and their intended use.

Individual comfort and suitability may vary depending on factors including weather conditions, clothing, sleeping pad insulation, body type, personal comfort, humidity, wind, moisture, shelter, and other environmental circumstances.

You should review and follow all product instructions, warnings, and care information provided are responsible for determining whether a product is appropriate for your particular circumstances, intended use, and environmental conditions.

Our products are not a substitute for appropriate preparation, shelter, clothing, equipment, or judgment when participating in outdoor activities.

You should review and follow all product instructions, warnings, and care information provided with a product before use.

Shipping and Returns

Shipping options, costs, and estimated delivery information will be provided through the Services or at checkout when available. Delivery estimates are not guarantees unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, transportation disruptions, supply shortages, supplier or manufacturing disruptions, customs or port delays, governmental actions, or failures of third-party service providers.

Returns, refunds, and exchanges are governed by our separate Refund and Return Policy, which is incorporated into these Terms by reference.

Nothing in these Terms or the Refund and Return Policy is intended to limit any rights or remedies that cannot lawfully be excluded or limited.

Customer Reviews and Content

If you submit a review, rating, photograph, testimonial, or other content relating to our products ("User Content"), you grant Pure Origin Organics a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, distribute, and otherwise use that content in connection with our products, Services, marketing, and promotional activities.

You represent that you have the necessary rights to submit the User Content and that it does not violate the rights of another person or entity or applicable law.

You should not submit personal, confidential, or sensitive information that you do not want publicly displayed.

We may choose whether to display, remove, or decline to use User Content, subject to applicable law.

Intellectual Property

The Services and their contents, including our name, logos, photographs, graphics, text, product descriptions, videos, illustrations, website design, and other materials, are owned by or licensed to Pure Origin Organics and are protected by applicable intellectual-property laws.

Except as permitted by us or applicable law, you may not copy, reproduce, distribute, modify, publish, create derivative works from, or commercially exploit our content or intellectual property without our prior written permission.

Third-Party Services

The Services may use third-party services, applications, payment providers, websites, and integrations.

Our store is powered by Shopify. Payment processing and certain other functionality may be provided through Shopify and third-party services integrated with Shopify.

Your use of third-party services may also be subject to the applicable terms and policies of those providers. We are not responsible for third-party services that we do not control, except as required by applicable law.

Disclaimers and Limitation of Liability

To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will always be uninterrupted, secure, error-free, complete, or current.

To the maximum extent permitted by applicable law, Pure Origin Organics and its service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunities, loss of data, or similar losses arising out of or relating to your use of the Services or purchase or use of our products.

To the maximum extent permitted by applicable law, our total liability arising out of or relating to the Services or any product purchased through the Services will not exceed the amount you paid for the product or transaction giving rise to the claim.

Nothing in these Terms excludes, limits, or waives liability for personal injury, death, fraud, intentional misconduct, gross negligence, or any other liability that cannot lawfully be excluded, limited, or waived.

Unless expressly stated otherwise in a separate written warranty provided by us, we do not provide a separate written warranty for our products. Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot lawfully be excluded or limited.

Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Pure Origin Organics, its owners, officers, directors, employees, contractors, service providers, and representatives from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your violation of these Terms, misuse of the Services, violation of applicable law, User Content, or violation of another person's rights.

This section does not require you to indemnify us to the extent prohibited by applicable law.

Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles, except to the extent applicable law requires otherwise.

If you have a dispute or concern relating to the Services or a purchase, please contact us first and give us a reasonable opportunity to address the matter.

Any dispute not resolved informally will be handled in accordance with applicable law.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or applicable legal requirements.

When we make changes, we will post the updated Terms on the website and update the "Last updated" date.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

General

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.

Contact

If you have questions about these Terms or the Services, please contact us at:

Email: hello@pureoriginorganics.com